Privacy Policy
Arcane Square Games ("we", "us", or "our") operates Immortal Chess and related online services. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Information we collect
Depending on how you use Immortal Chess, we may collect:
- Account information such as email address, display name, and authentication identifiers
- Gameplay and match data such as game results, ratings, and in-game actions needed to run matches
- Device and technical data such as platform, app version, and basic diagnostic logs
- Support communications you send to us by email or other contact channels
How we use information
We use collected information to:
- Create and manage player accounts
- Provide online matchmaking, gameplay, and leaderboards
- Maintain security, prevent abuse, and troubleshoot technical issues
- Respond to support requests
- Improve game balance, stability, and player experience
Third-party services
We use trusted service providers to run Immortal Chess, including hosting, authentication, database, and analytics infrastructure. These providers process data on our behalf only as needed to deliver the service.
If you sign in through a third-party provider (for example Apple, Google, or similar), that provider may share basic account information with us according to your consent with them.
Data retention
We keep information for as long as your account is active or as needed to operate the game, comply with legal obligations, resolve disputes, and enforce our policies. You may request deletion of your account data by contacting support.
Children
Immortal Chess is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will take appropriate steps.
Security
We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your choices
You can:
- Update certain account details inside the game where available
- Contact us to request access, correction, or deletion of your data
- Stop using the service and request account removal
International users
If you use Immortal Chess from outside your home country, your information may be processed in locations where we or our service providers operate.
Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and change the "Last updated" date above.
Contact
Questions about this Privacy Policy or your data: support@arcanesquaregames.com
Support page: arcanesquaregames.com/support